Privacy Policy

Navkarma Ayurveda Private Limited

OBJECTIVE, SCOPE, AND APPLICABILITY

Navkarma Ayurveda Private Limited ("Company", "we", "our", "us", "NAPL") values individual privacy and is dedicated to safeguarding it. This Privacy Policy ("Policy") outlines how we gather, use, disclose, and transfer Personal Information (as defined below) through platforms controlled by the Company, such as navkarma.in and mobile sites (collectively referred to as the "Platforms"). This Policy applies to individuals who browse, access the Platform, provide information on or through the Platform, or whose information the Company otherwise collects, receives, or processes concerning the offer and sale of its products ("Products"). By accessing and/or using our Platform and providing the information described in this Policy, you consent to the collection and use of the disclosed information in accordance with this Policy. If you disagree with any terms or policies described herein, you may choose to discontinue using the Platform.

For the purpose of this Policy, "Personal Information" refers to any information that directly or indirectly identifies an individual, combined with other available or likely available information, maintained by the Company in an accessible form. Information freely available or accessible in the public domain or furnished under applicable laws is not considered Personal Information under this Policy.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect and receive Personal Information through various means:

  1. Submission on our Platform: When you voluntarily register or engage with our Platform, we collect and store the Personal Information you provide. This includes data entered into registration fields, sponsored social media platforms, or events. Providing Personal Information is optional, but omitting certain details may limit your use of our Platform.

  2. Automatic Collection: We automatically collect and store certain information when you interact with us, including usage data and interactions with content and services on the Platform. Technologies such as cookies, Internet tags, and web beacons may be used for passive information collection, enhancing your Platform experience.

  3. Other Sources: We may obtain information about you from third-party sources, such as updated delivery information or demographic data, to improve our services. Participation in third-party applications or social media may also result in the collection of Personal Information.

WHAT PERSONAL INFORMATION DO WE COLLECT?

We limit the collection of Personal Information to what is necessary for accurate service delivery and to improve our Products and services. The categories of Personal Information collected and processed by us include:

  • Contact details such as name, email address, postal address, phone number(s), and country.
  • Additional details like date of birth, language preference, and location.
  • Information publicly available on the Internet or from open data sources.
  • Details of purchases, including shipping addresses and IP addresses.
  • Product interests, opinions, and preferences.
  • Technical data related to your device and application software.
  • Other information necessary for fulfilling transactions and legal obligations.

WHAT IS THE PURPOSE FOR WHICH THE PERSONAL INFORMATION IS COLLECTED?

We may use your Personal Information for various purposes, including but not limited to:

  • Verifying identity and facilitating transactions.
  • Communicating with you about your account and activities.
  • Providing newsletters, surveys, and marketing communications.
  • Improving our services and tailoring content and offers.
  • Analyzing trends and customer behavior.
  • Ensuring compliance with legal obligations and enforcing terms and conditions.

The legal basis for collecting Personal Information includes contract performance, legitimate interests, compliance with legal obligations, and consent where applicable. Withdrawal of consent is permitted, but processing prior to withdrawal remains lawful.

HOW DO WE SHARE THE PERSONAL INFORMATION?

Personal Information is shared only with authorized personnel and entities subject to this Policy or similar protective measures. We may disclose Personal Information to:

  • Affiliates, service providers, and logistics partners for transactional purposes.
  • Third parties in business transactions, subject to confidentiality and legal compliance.
  • Law enforcement or legal entities as required by law or to protect our rights and interests.
  • Third parties with your consent or for purposes outlined in this Policy.

We do not rent or sell Personal Information to third parties. Third-party service providers may access Personal Information for limited functions but are restricted from unauthorized use.

RETENTION OF PERSONAL INFORMATION

We retain Personal Information as long as necessary for transactional, legal, or regulatory compliance purposes. Safeguards are implemented to protect against unauthorized access or misuse, consistent with this Policy.

OPTING OUT

Customers have the option to opt-out of receiving promotional or marketing communications. You can update preferences, unsubscribe from communications, or request content removal by contacting us. Withdrawal of consent is allowed, subject to legal obligations.

HOW WE STORE YOUR PERSONAL INFORMATION

Personal Information may be stored on secure servers or via cloud services, with appropriate security measures to prevent unauthorized access or use. Third-party storage providers are required to maintain security standards comparable to ours.

DISPOSAL OF PERSONAL INFORMATION

Personal Information is disposed of securely and in compliance with legal requirements. We maintain confidentiality and integrity when handling and disposing of Personal Information.

DO WE USE "COOKIES"?

We may use cookies to track preferences and activities on the Platform, improve site functionality, and compile aggregate data. You can manage cookie preferences in your browser settings, but certain features may be affected.

CUSTOMER COMMENTS AND CONTENT

Content posted on our Platform may be accessible to third parties, and we are not responsible for its use or dissemination. Users should exercise caution when providing information in public spaces.

LINKS TO THIRD-PARTY SITES

We may provide links to third-party websites, but we are not responsible for their content or practices. Users should review third-party privacy policies before accessing or using linked sites.

THIRD-PARTY ANALYTICS

We utilize third-party analytics services to evaluate Platform usage and improve services. Users consent to data processing by these analytics providers for purposes outlined in this Policy.

CHILDREN

Our Platform is not intended for individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from minors. Parents or guardians should monitor minors' online activities.

SECURITY

We employ physical, technical, and organizational measures to safeguard Personal Information against unauthorized access, disclosure, or use. Online security measures include encryption, firewalls, and regular malware scanning.

POLICY REVIEW

This Policy is subject to periodic review, and changes will be communicated through the Platform. By continuing to access the Platform, users agree to updated terms and conditions.

PRIVACY CONCERNS

For privacy concerns, complaints, or queries regarding Personal Information or this Policy, please contact our Grievance Officer:

Karan Singh 
Navkarma Ayurveda Private Limited 

29 Shanti niketan near dali bai mandir jodhpur

Email id – contact@navkarma.in

CONCLUSION

Navkarma Ayurveda Private Limited is committed to protecting the privacy and confidentiality of Personal Information. This Policy outlines our practices for collecting, using, and safeguarding Personal Information. Users are encouraged to review this Policy periodically for updates.